Privacy Policy
Effective Date: [2023-3-12]
At Artisan Tony, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we collect, use, and safeguard your information during your Bespoke Journey.
1. Information We Collect
To provide our custom furniture production services, we may collect the following:
- Contact Information: Name, email address, phone number, and international shipping address.
- Project Details: Design specifications, floor plans, and architectural drawings.
- Financial Data: Payment details for deposits and balance payments (processed through secure, encrypted gateways).
- Technical Data: IP address and browsing behavior on our website to improve your user experience.
2. How We Use Your Information
We use your data solely to fulfill our service promise to you:
- To manage the Custom Production and Quality Inspection stages.
- To coordinate international logistics and customs clearance for your shipment.
- To provide dedicated After-Sales Service and warranty support.
- To send occasional updates regarding our “Bespoke Journey” (you may opt-out at any time).
3. Data Security & Storage
We implement industry-standard security measures to protect your design files and personal data from unauthorized access. Your information is stored only for as long as necessary to fulfill the project requirements and legal tax obligations.
4. Third-Party Disclosure
We do not sell your data. We only share information with trusted partners essential to your project, such as:
- International shipping and logistics providers.
- Secure payment processors.
- On-site installation teams (if applicable).
5. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and track anonymous usage statistics. You may disable cookies through your browser settings, but some features of our site may not function properly.
6. Your Rights
Depending on your location, you have the right to access, correct, or delete your personal data. If you wish to make a request, please contact us.